Privacy Notice
Privacy Notice
1. Introduction
The protection of personal information is extremely important. This Privacy Notice explains how personal data may be collected, used, and safeguarded when individuals interact with the services provided through this platform.
By accessing or using the services, users acknowledge and agree to the practices described within this policy.
2. Information Collected
Information Provided by Users
Certain information may be provided directly when interacting with the services. This may occur when users:
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Place an order
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Subscribe to updates or newsletters
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Submit reviews, surveys, or feedback
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Contact customer support
The information collected may include name, email address, billing information, shipping address, and other contact details necessary for providing services.
Automatically Collected Data
Some technical information may be collected automatically in order to improve performance and enhance user experience. This information may include:
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IP address
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Device or browser type
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Pages visited and browsing activity
Technologies such as cookies, log files, and tracking pixels may be used for these purposes.
Information from Third-Party Sources
In certain situations, additional information may be obtained from reliable external sources to verify delivery addresses or improve the quality of services.
3. Cookies and Similar Technologies
Cookies and similar technologies may be used to enhance functionality and improve user experience. These technologies help remember user preferences, analyze website traffic, and provide relevant content.
Types of cookies that may be used include:
Essential Cookies
Required for core functionality such as shopping cart management and secure checkout processes.
Performance Cookies
Used to collect anonymous usage data to better understand how visitors interact with the platform.
Functional Cookies
Allow the platform to remember preferences such as region, language, or currency settings.
Advertising Cookies
Used to display advertisements that may be more relevant to individual interests.
Users may adjust cookie preferences through their browser settings.
4. Use of Information
Personal information may be used for purposes including:
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Processing and delivering orders
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Providing customer support and assistance
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Improving service functionality and user experience
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Sending promotional updates or communications (with the option to unsubscribe)
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Preventing fraud or unauthorized activities
5. Sharing of Information
Information may be shared with trusted parties under limited circumstances, such as:
Service Providers
Third-party partners who assist with payment processing, shipping, order fulfillment, or technical operations.
Legal Requirements
When disclosure is required to comply with applicable laws, regulations, or legal requests.
Business Transitions
If organizational changes occur, such as mergers or restructuring, relevant information may be transferred as part of operational requirements.
6. User Rights and Choices
Users have the ability to manage their personal information.
Marketing Communications
Promotional emails may be stopped at any time by using the unsubscribe link or by contacting customer support.
Access and Updates
Requests to review, update, or delete personal information may be submitted through customer support.
7. Data Security
Appropriate technical and organizational measures are used to protect personal data. Sensitive information such as payment details is transmitted using secure encryption technologies including SSL.
While strong security measures are implemented, no online system can guarantee absolute protection.
8. Data Storage and International Transfers
Personal information may be stored and processed on secure servers located in Hong Kong or in other jurisdictions where service providers operate.
By using the services, users acknowledge that their data may be transferred internationally in accordance with applicable data protection laws.
Information is retained only for as long as necessary to fulfill operational, legal, or regulatory requirements.
9. Contact Information
For questions regarding this Privacy Notice or to exercise privacy-related rights, customer support can be contacted using the following details:
Email
info@dittoditto.net
WhatsApp / Phone
+852 3678 9882
Registered Address
16A Yan's Tower
27 Wong Chuk Hang Road
Aberdeen, Hong Kong